Privacy Policy

Who we are

Bella Capri Tunbridge Wells (“we”, “us”) operates this website from 84 Mount Pleasant Rd, Tunbridge Wells TN1 1RT. We are the data controller for personal information collected through this website. Contact us at Bellacapri84@gmail.com or 01892 457270.

What we collect and why

• Contact form: your name, email address and message, so we can reply to your enquiry. Legal basis: legitimate interests (answering enquiries).
• Table bookings: made through LiveRes. They collect your booking details (such as name, contact details, party size and any notes) to manage your reservation. Legal basis: performance of a contract. See LiveRes’s own privacy notice.
• Online orders: made through Restaurant Login (restaurantlogin.com), which collects order and payment details. See their privacy notice.
• Phone and email: if you call or email us we may keep a record of your enquiry or booking.
• Website usage: cookies and similar technologies. See our Cookie Policy.

Who we share data with

Our website host (Wix), our booking provider (LiveRes), our online ordering provider (Restaurant Login) and Google (maps, reviews). They act on our behalf or under their own privacy notices. We do not sell your data.

How long we keep it

Enquiries: up to 12 months after our last contact. Booking and order records: as long as needed to run the booking and meet legal and accounting requirements.

Your rights

Under UK GDPR you can ask to see, correct or delete your personal data, restrict or object to how we use it, and ask for a copy. Email Bellacapri84@gmail.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk, 0303 123 1113).

Changes

We may update this policy; the date above shows the latest version.